Robison
Service Parts Department
Our parts department can be called directly at (413)
785 5395.
Parts is
open from 8AM to noon, and 1PM to 5PM, Monday through Friday. Orders
called in by 10AM can usually be shipped the same day. We ship by UPS.
If you need service, Dominick Tebaldi in our parts department can be
reached by email at parts@robisonservice.com
Robison Service maintains a complete stock of routine service spares
for most vehicle lines we service. Non-stock parts can usually be obtained
within a few days.
As an authorized Bosch
Automotive Service Center we emphasize genuine Bosch replacement parts.
Bosch parts we stock include spark plugs, wires, fuel injection parts,
filters, wiper blades, alternators, starters, and specialized electrical
components. All Bosch parts come with full 12-month parts and labor
warranty, good at any Bosch Automotive Service Center nationwide. Bosch
remanufactured electrical parts also come with 2-year roadside assistance
coverage.
Robison Service will provide warranty service on any covered Bosch Automotive
systems, no matter where they were installed. This warranty support
extends to Bosch systems on cars under new car warranty as well.
We carry and install a complete line of off road, custom and performance
accessories for the car lines we support.
About the parts we install and sell: We carry genuine or OEM
replacement parts for most repair work. OEM stands for Original Equipment
Manufacturer. For example, Bosch is the original manufacturer of most
fuel injection parts used by Mercedes and BMW. By using an OEM part
we can often save money for our customers. When performing a repair
on a BMW we might install either a BMW or Bosch branded fuel injection
component knowing both parts were identical.
In some cases we install aftermarket parts-fine quality parts from other
manufacturers. Usually this is done at customer request to save money.
An example would be installation of a Borla
brand exhaust or an Interstate
battery in a Mercedes-Benz.
Your service advisor will be able to discuss parts choices that are
appropriate for your car and your job.